Q: What payment methods do you accept?

A: We currently accept payment from Manual Payment and Paypal.

Q: Is your online store credit card processing secure?

A: Absolutely! Our store is secure for your privacy and safety. We will never give out or sell your personal information or email addresses, and all credit card transactions are secured.

Q: How long will it take my order to arrive and what shipping options do you offer?

A: Transport cost are according to destination. We offer international shipping: - Please add €4.00 for international shipping and handling and allow 4 to 7 days for delivery.

Q: Do you accept returns?

A: If the product you purchased has a defect, you may exchange if for a new product or return it for a full refund.

Q: I have a question that isn’t covered in the FAQ, what do I do?

A: Send an email to office@puzzlomatic.com and we will be happy to answer any further questions you might have.